05 Jul 2022

8 Lessons From Chain Restaurants

There's plenty to be taught to their independent counterparts. "Know Yourself - And Don't Budge" is a rule Doug Roth talks about in Full-Service Restaurant's article for this month.

Read More
20 Nov 2020

Potbelly Launches Another Turnaround

The chain must figure out its competitive advantage—a soul search it failed at during its last revamp—and translate that to the online ordering world. "You put your brand in the bag," says Doug Roth, founder and president of Chicago-based restaurant consultancy Playground Hospitality. "You need to be able to figure out how to do that."

Read More