20 Nov 2020

Potbelly Launches Another Turnaround

The chain must figure out its competitive advantage—a soul search it failed at during its last revamp—and translate that to the online ordering world. "You put your brand in the bag," says Doug Roth, founder and president of Chicago-based restaurant consultancy Playground Hospitality. "You need to be able to figure out how to do that."

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21 Jun 2020

Restaurant Red Flags: How To Know Where To Dine Might Not Be Fine

Americans are on pace to set a new record for spending on dining out this year. To prepare for the massive restaurant crowd, Founder and President of Playground Hospitality Doug Roth joined the WBBM Noon Business Hour to discuss the red flags that could signal an eatery may not be up to snuff.

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