Privacy Policy

Last Updated: October 28, 2025

Introduction

Playground Hospitality (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://playgroundhospitality.com/ (the “Site”) or engage with our hospitality consulting services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our Site
  • Request information about our consulting services
  • Subscribe to our newsletter or mailing list
  • Engage with us through email, phone, or other communication channels
  • Participate in surveys, promotions, or events
  • Apply for employment opportunities

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name and title
  • Business address
  • Project details and business needs
  • Any other information you choose to provide

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visit
  • Clickstream data
  • Device identifiers

This information is collected through cookies, web beacons, and similar tracking technologies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our Site
  • Improve Site functionality
  • Analyze Site traffic and usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our consulting services
  • Respond to your inquiries and communicate with you
  • Send you information about our services, updates, and promotional materials
  • Analyze and understand how our Site is used
  • Customize your experience on our Site
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Develop new services and offerings
  • Conduct market research and business analysis
  • Manage business relationships and client projects

Legal Basis for Processing (for EEA/UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:

  • Consent: You have given explicit consent for specific processing activities
  • Contract Performance: Processing is necessary to fulfill our contractual obligations to you
  • Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
  • Legal Obligation: Processing is required to comply with applicable laws and regulations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Email service providers
  • Analytics providers
  • Payment processors
  • Customer relationship management (CRM) systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:

  • Comply with legal processes or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Protect the rights and safety of our clients and others

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

  • The nature of the information collected
  • The purposes for which it was collected
  • Our legal and business requirements
  • Applicable legal obligations

When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

All Users

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Opt-Out: Unsubscribe from marketing communications at any time

EEA/UK Users

In addition to the rights above, you have:

  • Portability: Request a copy of your data in a structured, machine-readable format
  • Restriction: Request restriction of processing under certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
  • Lodge a Complaint: File a complaint with your local data protection authority

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

For EEA/UK users, we ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.

Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Our Site does not currently respond to DNT signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the “Last Updated” date at the top of this Privacy Policy
  • Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically. Your continued use of our Site or services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Playground Hospitality

Email: [email protected]
Phone: (847) 770-1170